The ATO has updated the Taxpayer’s Charter which prioritises a relationship with the public built on mutual trust, courtesy and respect in all interactions.

Your rights regarding review of ATO decisions are clearly outlined by the Charter if you feel you have been mistreated. The Charter has also committed the ATO to use easy to understand language, so their information is accessible to the public.

Some of the changes include:

• Simplified information about what to expect if your business goes through a review and audit process
• More details on the ATO’s digital interactions with small businesses
• Moving away from complex language to make things easier to understand
• Including a one-page overview of your rights and obligations

Refer to the ATO to review the updated Taxpayer’s Charter for yourself.